It probably stems from your blind spots as a business owner.
As a business owner, it is easy to assume that your employees see things from your point of view, that 30,000 foot view of your vision and goals. That they understand why you make the decisions that you do, mitigating risk and investing in their well-being.
The truth of the matter is that most are focused on "what is in it for me today?" Not on your big picture or the mission of the business.
Blind spots in time and money decisions can be reflected through your team causing profitability and productivity issues. It is not uncommon to hear business owners saying things like:
"They could be more productive if they would only..."
"We could hit the next gear if they..."
"I would if I only had the time (and/or money) to do _____."
Or some version of these statements.
These are all indicators of a blind spot somewhere in the time and/or money department of decision making. All decisions impact time and money in some way, shape, or form. I can't think of one decision that doesn't.
I recall working with a company that had multiple locations and the blind spot of the business owner bit him. Here's what happened -
In the beginning of the debacle, the business owner was looking at how to improve productivity and profitability. He felt like the employee work flow wasn't efficient enough and some of them were disengaged. He further decided that the check out process for customers could be better and began developing a new process. He also saw possibility in other procedural changes that impacted how employees delivered services.
The changes were implemented and revenue dropped by 250K dollars immediately, continuing to decline as time progressed. Turn-over was increasing and finding new hires was becoming increasingly difficult.
He continued to attempt course correction as any good business owner would and by the time I was called, it had become quite painful for him. We have all had these moments in business.
I remember the conversation as he was wanting to find the "money leaks." My reply, once I had established the final figure exceeding $1m was, "This is NOT a leak, but a gusher!"
The blind spots in his decision making really became apparent once we analyzed his money personality, his strengths and an overall picture of mindset. We further surveyed team members for some eye opening results.
He has a money personality that is a risk-taker and he had gambled too big without checking it out thoroughly with his team. His money personality has a propensity to re-invent the wheel if not careful and he further made many assumptions along the way that impacted his teams.
The abrupt changes had exacerbated conflict within his team that already existed and conflict was growing.
We worked together with his team and the horses to pinpoint the blind spots, unravel the communication gaffs as well as procedural issues to get them back in the black.
Now, I realize this is an extreme example and it illustrates how fast and easy it is to end up in a mess when owning a business. The decisions are flying at you at warp speed most days and without the clarity of where you can easily trip yourself up, more is not necessarily better.
Time and money are psychological dynamics and there is a performance in thinking about them that can be achieved to sharpen your game to increase revenue, lead teams with ease and experience more freedom.
If you are ready to sharpen your game as a leader, especially in the time and money department - join us for the Money Ripple Effect coming July 22nd. We will:
Let's move your possibility into probability and on into reality! Check it out here. The Money Ripple Effect
BUSINESS HOURS
Wednesday 9 AM – 5 PM
Thursday 9 AM – 5 PM
Friday 9:30 AM – 5 PM
Saturday Closed
Sunday Closed
Monday 9 AM – 5 PM
Tuesday 9 AM – 5 PM